Terms and conditions.

01 About these terms

These terms apply to the website operated by Technosoft Australia and to general enquiries about our services. “Technosoft”, “we”, “us”, and “our” mean Technosoft Australia. “You” means the person or organisation accessing the website or requesting our services.

These terms are intended to be read together with any written quote, proposal, or agreement we provide for your project.

02 Using our website

You may use this website for lawful business and informational purposes. You must not use it to damage, disrupt, overload, reverse engineer, scrape, or gain unauthorised access to the website, our systems, or another person’s information.

• Do not upload malicious code, harmful files, or misleading content.
• Do not copy or republish our content, branding, layouts, or materials without permission.
• Do not use our website in a way that infringes another person’s rights or breaches Australian law.

03 Our services

Technosoft provides services including website design and development, web applications, SEO, digital marketing, social media marketing, AI solutions, automation, and IT consulting. The exact scope, deliverables, timeline, assumptions, and responsibilities for a project will be set out in the relevant proposal or agreement.

Any examples, timeframes, results, or service descriptions on this website are general information and are not a guarantee that a particular result will be achieved.

04 Quotes, fees, and payment

Quotes are based on the information available when they are prepared and may change if the scope, requirements, content, integrations, or third-party services change. We will discuss material changes with you before proceeding where reasonably possible.

Payment timing, deposits, recurring fees, taxes, and approved expenses will be stated in the applicable proposal or invoice. You agree to provide information and approvals promptly so that agreed delivery dates can be met.

05 Your responsibilities

You are responsible for giving us accurate information, timely feedback, required access, approvals, brand assets, content, and legally usable materials. Delays in receiving these items may affect the delivery schedule or cost.

You must ensure that any content, customer data, images, software, trademarks, and instructions you provide do not infringe another person’s rights or breach privacy, spam, advertising, or other applicable laws.

06 Intellectual property

Each party retains ownership of materials it owned before a project. Unless your project agreement says otherwise, Technosoft retains ownership of its reusable tools, frameworks, processes, know-how, templates, code libraries, and internal systems.

Once agreed fees are paid, you receive the rights to use the final project deliverables for your business as described in the project agreement. Third-party software, fonts, platforms, stock assets, and licences remain subject to their own terms.

07 Third-party services

Projects may depend on services such as hosting providers, domain registrars, payment platforms, advertising networks, analytics tools, social media platforms, APIs, or AI providers. We are not responsible for outages, policy changes, price changes, account restrictions, or other events controlled by those providers.

08 Privacy and information

We handle personal information in accordance with our privacy practices and applicable Australian privacy requirements. You should not submit passwords, payment card details, health information, or other sensitive information through a general enquiry form unless we specifically ask for it through an appropriate secure channel.

09 Warranties and liability

We will provide our services with reasonable care and skill. To the extent permitted by law, we do not promise that the website or a third-party platform will always be available, error-free, or secure, or that a marketing or search result will be achieved.

Nothing in these terms excludes, restricts, or modifies a right or remedy that cannot lawfully be excluded under the Australian Consumer Law. To the extent permitted by law, our liability is limited to the remedies and limits stated in the applicable project agreement or, where no agreement applies, to the amount paid for the relevant service.

10 Ending an engagement

Either party may end a project or service arrangement as allowed by the relevant proposal or agreement. You remain responsible for approved work completed, committed third-party costs, and any non-cancellable expenses up to the effective end date.

11 Governing law

These terms are governed by the laws of Victoria, Australia. The parties submit to the courts and tribunals of Victoria and Australia that have jurisdiction over the relevant matter, subject to any mandatory rights available under applicable law.

12 Questions about these terms

If you have a question about these terms or a project agreement, please contact Technosoft Australia. You can also book a free call to discuss a new project.

Technosoft Australia
Level 19, 180 Lonsdale Street, Melbourne, Victoria VIC 3000
Australia